New Employee Onboarding

Introduction

Onboarding new employees is a critical process in any company. The faster and more effectively a new specialist gets up to speed, the higher their productivity and the lower the business's costs. However, in practice, onboarding can drag on for months. We'll share how one company reduced the onboarding period from 60 to 14 days by implementing a cloud-based learning management system (LMS)

Problem: Long and Unstructured Onboarding

A mid-sized B2B company regularly hired new employees for its sales, technical support, and development departments. However, the onboarding process was informal: mentors imparted knowledge verbally, checklists were not followed, and no testing was conducted. As a result:

• The average time it took for an employee to reach productivity was 2 months
• Up to 30% of new employees quit within the first 90 days
• HR spent too much time manually monitoring onboarding

Solution: Cloud LMS Implementation

Management decided to implement a cloud LMS system in order to:

• Automate onboarding training
• Standardize onboarding modules
• Track training and test completion in real time

The platform allows you to:

• Create a unified 'Welcome Training' course
• Implement onboarding testing to assess knowledge level upon hiring
• Set up step-by-step knowledge checks
• Involve HR and line managers in progress analysis

Results: Specific Success Metrics After LMS Implementation

Three months after LMS implementation, the following improvements were recorded:

• Average Onboarding Time
  60 days
  14 days
• Onboarding Training Completion Rate
  ~40% (optional)
  100% (automated)
• New Hire Attrition (First 90 Days)
  30%
  10%
• HR Onboarding Costs (in Hours)
  20 hours/month
  4 hours/month
• Newcomer Satisfaction
  3.4/5
  4.7/5

Interesting fact: More than 80% of newcomers noted that training via an LMS helped them quickly understand the company's tasks and structure